Mahindra & Mahindra brand Mahindra (Automobile – Car Segment)
rolled out with innovative customer services and firs time forayed into
digitalization platform in entire automobile industry in India. It has been introduced
customer service website “wishyouhamesha.com (hamesha i.e. always)”.
Likewise, time &
consumers/customers are changing the entire market scenario as demand increasingly
as well as becoming customized with conveniency, the same way is being done
by Mahindra and introduced innovative as well as ease to use customer services.
Brands Range of
Mahindra:- Mahindra XUV, Mahindra Scorpio, Mahindra Xylo, Mahindra Bolero,
Mahindra Verito, Mahindra Thar, Mahindra Quanto and Mahindra Rexton.
Customer Service will
be providing by Mahindra on ‘withyouhamesha.com’ :-
Road Side Assistance: - where call on
number and get 24 X 7 assistance during the any emergency or vehicle
immobilized. Service will be offering nearer 100 km from the dealer location.
Qwik Service: -
It is offering ‘Qwik Service’ during the busy schedule where it will be getting
complete service within 3 hours.
Door Step Service: -
It is offering service at your door step (Home or office), where Mahindra Van
will come with all basic & essential equipped /tools and services like oil
changing, minor repair, adjustment, washing vehicle.
Pick n Drop Service:
- Mahindra vehicle pick up from your place and drop back the same place with
complete repair & service.
M-Plus service:-It
is offering various service camps which will be conducting by Mahindra dealer
throughout the year. Existing camp going on & for more information :- http://www.withyouhamesha.com/service-options-mplus.aspx
Mahindra Mobile
Service:- Fixed & decided route door step service.
For More Information
about Service Log on:- http://www.withyouhamesha.com/default.aspx Request to go through terms & condition
of services carefully.
Really, it is awesome, innovative, clutter –breaking, value
addition, convenience and customized customer services introduced by Mahindra
with digital platform. In Service industry, ‘after sales service’ is playing significant
role where customers/consumers are expecting that they shall be getting quality
service, that leads to make consumers happy, satisfy & loyal.
Now, it feels plenty that Mahindra comes in real market competition
with clutter –breaking innovative service, otherwise Mahindra are introducing
less new model & services as compared to rivals. 3 Out of 6 services, Road
Side Assistance, Door step, Qwik service are primary requirement for corporate
consumers. Whereas Pick n Drop service is normally available & already
being offering by rivals.
Road Side Assistance is really niche service, during any emergency/accident/
immobilized vehicle where you can be getting assistance. Different vehicle model
having different contact numbers (http://www.withyouhamesha.com/service-options-roadside-assist.aspx).
The most significant
thing will be remain that implementation /execution of services which are being
offering by Mahindra. Well, success & failure will also be relying on how it
will be fulfill the commitment and make consumers satisfy.
It can expect that Mahindra will be getting success on
digital platform ‘withyouhamesha’ and make brand more trustworthy. Now, just it
requires initiating awareness about digital website & services.
Always try to make close
your consumers/customers and make them loyal. So one day you can definitely say
“I have Happy Consumers/customers”.
Share you views…
Let’s make Happy
Consumers /Customers!!!
